How To Order From Birch Creek Millwork, Inc.
You can place an order using any of these methods:
| Phone: | (208) 663-4329 |
| Fax: | (208) 663-4729 |
| Email: | sales@texturewood.com |
| Mail: |
PO Box 93 Terreton, ID 83450 |
Please have the following information ready when placing an order.
| Customer/Business Name | Square Footage |
| Address | Pattern - Square Foot (default) or Lineal Foot |
| Contact Info (Phone, Email, Fax) | Texture / Distressing |
| Desired Completion Date | Species |
| Jobsite Address or Identification | Added Options (e.g. pegs, beveled edges) |
| Jobsite Contact Name / Number | Desired Widths |
| Job Name / PO # |
Also be prepared/detailed with special requests (e.g. custom lengths/grades) if these are necessary.
All orders, unless specifically specified will be Alpine Original® (new wood) or Heritage® (reclaimed) grade and come in variable lengths.
Lead Time - We custom mill most orders. Therefore, keep in mind that orders require 2 - 8 weeks depending on size and options.
Payment Options
Orders can be paid for by cash, check or credit card (Visa, MasterCard, Discover, American Express).
Order Status
To check on the status of an order, you can contact us in any of the ways listed on our Contact Us page.
Changing an Order
We know that things often change and we want you to get exactly what you want/need. If you need to change or cancel an order, please contact us immediately so we can so we can make sure those changes are made by the time you need the order if possible. However, please note, if your order has already been processed, you may not be able to cancel or modify it without additional charges.